Refunds & Returns
What is the shop's policy on refunds and returns?
Please note that all sales are considered final as most are artisan items, handmade specifically for you. Therefore, we do not accept returns or exchanges. However, if you encounter any issues or have any questions regarding your order, please contact us within 24 hours. We will promptly look into the matter and provide assistance.
Can I make a change to my order?
If you need to make any changes to your order, please email us immediately at firstname.lastname@example.org. If your order has already been fulfilled and sent we cannot make changes.